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The Mates is a multifunctional WordPress plugin that quickly adds both standard and AI chatbots to your site. Utilizing the Google Vertex AI Gemini API, the AI chatbot integrates effortlessly without requiring advanced technical expertise. It adeptly manages inquiries about your site content or products, delivers tailored responses, and resolves frequent issues, minimizing the need for human assistance. This boosts customer satisfaction and enhances the overall user experience.

The chatbot offers various ways for users to interact, such as accessing pre-set answers to frequently asked questions configured in the plugin settings. Additionally, it can gather user data for future communication, order processing, analytics, and insights. Basic email submission is also supported. You can enable only the bot functionalities you need or utilize all available features, including the AI capabilities.

A lot of useful functions and settings

Personalization and context-awareness:Chatbots powered by the Gemini API can analyze user input to produce responses that are personalized and contextually appropriate. The bot’s responses can draw from various sources such as site posts/pages, WooCommerce products, or even PDF files.

Set bot behavior: you can customize the bot’s response based on your objectives and specific requirements. This flexibility allows you to tailor its behavior, tone, and focus to specific contexts as needed. The bot can generate responses for designated content (such as posts, pages, products) or operate without any limitations.

Different bot features combination: there are included FAQ block, data collection form, email sending form and AI bot. You can use these features together or all separately easily managing them in the plugin setting.

User-friendly interface and easy customization: flexible plugin settings are enhanced by Live Preview for convenience and to speed up the chat style management.

Voices features: includes speech recognition for voice input of questions and speech syntheses to convert messages to speech. The Text to Speech function is based on WebSpeech API and includes 40+ Languages and more than 160 voices. These features can greatly improve the user experience, especially for individuals with limited typing skills or mobility impairments.

Request limit for AI bot: supports the option to limit the user requests to the bot over a certain time. This can be useful for saving your budget.

Google Analytics support:once the user submits their data through the chatbot, this event is sent to your Google Analytics so that you get more information about the user’s interaction with your site.

Bot logs support: check the user interaction with the chatbot and analyze the requests/questions to improve your product or service, as well as the user experience with the site.

Round-the-clock availability: In contrast to human agents with restricted working hours, AI chatbots are accessible 24/7, providing uninterrupted support and assistance to customers in various time zones. This accessibility enhances customer satisfaction, particularly beneficial for global businesses or organizations catering to diverse audiences.

Multiple communication channels: The Mates plugin offers options to integrate various communication channels, including email, phone calls, and social networks, for rapid access to human support.

Flexible chatbot style settings: each element of the chatbot window as well as the open button can be customized following your website styles or individual wishes. You can manage colors, sizes, backgrounds, border,s and a lot of other things. It also includes 8 preset bot display positions and supports shortcode to place the bot anywhere on the page.

Сross-browser compatibility: the Gemini API Chatbot WordPress Plugin is compatible with all major web browsers, including Chrome, Firefox, Opera, and Safari. Users will have an exceptional browsing experience regardless of the browser they use. The bot can be beneficial for various types of websites, such as blogs, portfolios, corporate websites, eCommerce projects, creative agencies, real estate listings, personal CVs, restaurants, or retail companies.

Features of the Gemini API Chatbot WordPress Plugin

• Powered by Google Vertex AI Gemini API
• Customizable bot objective
• Contextual understanding based on site posts, products, or specific text
• Flexible settings for generating responses
• Easy style customization with Live Preview
• Google Analytics support
• The Bot speaking by WebSpeech API
• Includes 40+ Languages and more than 160 voices for text-to-speech
• Included FAQ use case
• Bot logs support
• Separate bot welcome message for individual pages or post types
• Integration with other communication methods
• Can collect user data
• Use of artificial intelligence and machine learning
• Variable and customizable greeting phrases
• Customizable sounds for sending and receiving messages
• 8 predefined Bot button positions
• Support Bot shortcode to use anywhere
• Saving the last response of the bot
• Flexible chat style settings
• Possibility to use a bot for survey forms
• The capability to employ a bot for gathering data to build mailing lists
• Focus on the context of your site
• Can answer questions about your WooCommerce products
• Includes limited speech recognition
• All major browsers supported Chrome, Firefox, Safari, Opera, Edge, and Internet Explorer
• Compatible with WooCommerce
• 100% SEO friendly
• Easy to use and customize
• Installation Guide
• Huge Customization Capabilities
• Six months Included Support for CodeCanyon buyers

Learn a little more about what the plugin can do and how to configure it from the Online Documentation.

Changelog

See the list of plugin changes in the Changelog.

Source