Ticketrilla is Ticket System for your WordPress themes and plugins
Provide technical support for literally any product! Without any monthly payments, in less than 5 minutes!
Ticketrilla consists of two plugins: the server (this item), and the client:
- The Server plugin is installed on the developer’s server which would be providing support.
- The Client plugin is installed on the clients’ websites. This could be installed from the official WordPress plugins library
.
‘Ticketrilla: Server’ features
- Unlimited products, agents and tickets
- Total control over the using of licenses on the addresses of clients’ websites and servers
- Simple definition of “freeloaders” what use stolen tokens
- Built-in licensing system and work with Envato licenses
- Unique system of requesting guest access to the client’s server for assistance (the client must work from his own website through Ticketrilla: Client)
- Unique system for obtaining basic information about the client’s server and installed software (the client must work from his own website through Ticketrilla: Client)
- Sending customers a variety of news that they are sure to see and read!
‘Ticketrilla: Client’ features
- Free client’s plugin in official catalog of WordPress
- Receiving support for all purchased products in one place – on his website
- Simplicity and comfort for using
- Automatic search of products providing support with the help of Ticketrilla
Avaliable addons:
All addons were included in the plugin in version 1.1.0.
View the Live Demo
Feel free to review our demo sites:
- Server Plugin: https://server-demo.ticketrilla.com/wp-admin/, login – agent, password – agent
- Client Plugin: https://client-demo.ticketrilla.com/wp-admin/, login – client-demo, password – client-demo
You can also test the client plugin by connecting to the test-server ‘server-demo.ticketrilla.com’
Support
For support you can to connect to ‘support.ticketrilla.com’ from your ‘Ticketrilla: Client’ or to send a ticket with https://support.ticketrilla.com
The manual for could be reviewed here.
Requrement
For correct work the plugin is needed:
- WordPress v.4.9.0 and high
- php v.7.2
- Enabled REST API
Changelog
Version 1.1.0 (29 March 2021)
- Significantly redeveloped kernel to improve stability and performance
- Added support for an infinite number of products on one server
- Added ability for clients to connect through the admin panel of the agent server
- All addons extending the functionality are added to the basic version of the plugin
Version 1.0.4 (23 September, 2020)
- Added notifications for Telegram
- Fixed minor issues
Version 1.0.3 (09 Octomber, 2019)
- Fixed lot minor issues
Version 1.0.2 (23 July, 2019)
- Added new addon "Ticketrilla: Client's Server User" for requests of temporary users on client's WordPress server
- Fixed lot minor issues
Version 1.0.1 (26 June, 2019)
- Added new addon "Ticketrilla: Client's Server Info" for receiving information about client's server software and WP
- Fixed lot minor issues
Version 1.0.0 (09 April, 2019)
- Initial Release
